Terms of Service and Sale

ReachSite is operated by the publisher identified in the Legal Notice. By creating an account, subscribing or using the service, you accept these Terms and the Privacy Policy.

The service is open to consumers as well as professionals, sole proprietors, and businesses. By subscribing to a paid plan, the user requests immediate execution of the digital service upon payment. Pursuant to Article L.221-28 13° of the French Consumer Code and EU Directive 2011/83/EU on digital content, European consumers explicitly agree to immediate performance and expressly waive their statutory 14-day right of withdrawal upon starting the subscription.

ReachSite provides AI-assisted creation and revision of one-page websites, hosting and publication tools, structured settings, email forwarding for contact or booking forms, HTML exports, backups, domains and related features.

Features may evolve. No result generated by AI is guaranteed to be unique, error-free, legally compliant or suitable for a particular activity or project. The user must review every website before publication.

Account information must be accurate. Credentials are personal and must be protected. Suspicious, automated, fraudulent or abusive activity may be rate-limited, suspended or terminated.

Accounts may be retained so the user can subscribe again.

Starter includes 100 AI credits per billing period, Pro 300 and Agency 800. Creating a website costs 20 credits and each AI modification costs 10. Unused credits expire at renewal and do not roll over. Upgrades recalculate the current balance from credits already used; downgrades apply at the next renewal.

An upgrade applies after Stripe confirmation and payment of the fixed difference between the current and target monthly plan, without day-based proration. A downgrade is scheduled for the next renewal. Current credits remain available until then and the lower credit allowance starts with the new billing period.

Lead Finder includes up to 50 newly imported businesses without a website detected by Google per billing period on Starter, up to 200 on Pro and up to 400 on Agency. Detection reflects Google data at search time and is not a guarantee. Duplicate Google Place IDs do not consume the allowance. Unused Lead Finder capacity does not roll over.

Prices are shown before payment and are billed monthly through Stripe. Subscriptions renew automatically until cancelled. Taxes may apply depending on the customer’s status and location.

Cancellation takes effect at the end of the current paid period. Access remains available until that date. When access ends, websites, uploaded photos and associated public domains are permanently removed. The user must download the signed backup beforehand.

As digital content and AI services begin immediately upon subscription with the user's express agreement and waiver of withdrawal rights, payments and started billing periods are non-refundable for change of mind or non-use, except where mandatory law requires otherwise.

Any refund request based on a mandatory legal obligation or an acknowledged service failure must be sent to contact@reachsite.app, identifying the account, payment date and grounds for the request.

The user retains rights in content they provide and grants ReachSite the limited rights required to process, host, transform and transmit it. The user warrants that photos, reviews, trademarks, menus, copy and other materials may lawfully be used.

Subject to third-party rights and applicable law, the user may use, publish and export generated websites for personal needs, their business or client projects. AI output may resemble other material and is not guaranteed to be exclusive or protectable.

Visitor messages are forwarded to the contact email configured for the website and are not intentionally stored in a site-messages database. The user remains responsible for the recipient address, the business’s privacy notices, lawful processing of leads and reservation availability.

The service may not be used for unlawful, deceptive, infringing, hateful, malicious or fraudulent content; impersonation; phishing; malware; unsolicited bulk messaging; circumvention of quotas or security; resale of platform access; or interference with the infrastructure.

Lead Finder assists research but does not authorize unlawful outreach. The user is responsible for verifying the applicable rules, informing prospects where required, respecting objections and avoiding unsolicited bulk communications. Google Places information remains subject to Google’s applicable terms and attribution requirements.

The service is provided with reasonable care but without a guaranteed uninterrupted availability. Maintenance, providers, APIs, DNS, AI models and email delivery may cause delays or interruptions.

To the extent permitted by law, ReachSite is not liable for indirect loss, lost profits, lost opportunities, customer disputes, content errors or loss caused by failure to export a backup. Nothing excludes liability that cannot legally be excluded.

Affiliate commissions are calculated from verified Stripe payments made by valid referred accounts. The default affiliate rate is 10% of the referred customer payment, unless ReachSite assigns a custom rate to a specific referrer. Affiliate and creator commissions are pending for 30 days before becoming withdrawable. Refunds, disputes, fraud or abuse may reverse commissions. If a payout has already been paid manually, later reversals may create a negative balance that is offset against future commissions. Self-referrals, duplicate identities, coordinated accounts and artificial payments are prohibited. Payout requests may be reviewed before manual payment.

Affiliate and creator commissions remain pending for 30 days before becoming withdrawable. Later refunds or disputes can create a negative balance if a payout was already paid manually.

These Terms and all contractual relationships arising from the service are governed by French law. Before initiating legal proceedings, the parties agree to seek an amicable solution by contacting support.

In accordance with European regulations on consumer dispute resolution, European consumers may also access the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr or request free consumer mediation for any unresolved dispute.

If no amicable settlement is reached, disputes will be submitted to the competent courts determined by mandatory applicable rules.